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Inform Us of a Maintenance Issue

Please use one the following options to submit a work request:

  • Click HERE or "Maintenance Request" icon below and submit a request. We use the Smartsheets maintenance portal to manage our work orders. Please fill out all required fields for better understanding of the problem and quicker response.

  • Call us at (404)800-5390 and select Extension 110 to submit a request by phone.

  • Email your request to


Here at MetroPros, our goal is to handle every maintenance issue in both a timely and efficient manner. Our goal is 100% tenant satisfaction.


If this is a life-threatening emergency call 911 immediately.



Issues or damage, including plumbing stoppages, caused by the tenant negligence or misuse is the tenant’s responsibility. In such cases, repairs will be made, but the tenant will be charged for the cost of the labor and materials.

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